Frequently Asked Questions

MOQ is typically 100 pieces per design for standard products, with 50-piece trial orders available for new buyers. Custom-color and custom-branded orders may have a higher MOQ depending on the product.

Send us the product name or link, quantity, and any customization needs through the inquiry form or email info@vegamilitary.com. Our sales team replies with factory-direct pricing within 24 hours.

We mainly work with distributors, security companies, law enforcement agencies, and military contractors. Individual orders are welcome too — just note that our pricing tiers are designed for volume buyers.

Yes. We provide full OEM/ODM services including custom colors, materials, logos, packaging, and private labeling. For custom designs we can work from your drawings or develop samples from scratch. See our OEM/ODM page for details.

Absolutely. Private label is one of our core services — we can put your brand on the product, packaging, and tags, and keep your designs exclusive to your company.

Yes — send us a sample or photos of the product you have in mind, and our engineers will assess materials, construction, and feasibility, then quote you with a prototype plan.

Yes, samples are available before bulk production. Standard sample production takes 5-7 working days. Sample cost is usually refundable or deductible from the bulk order.

Bulk production typically takes 20-30 working days after sample approval and deposit confirmation. Delivery time then depends on your shipping method and destination.

For urgent requirements, let us know the deadline when you inquire. We can prioritize production for confirmed orders and suggest express shipping options.

We accept T/T bank transfer, PayPal for samples, and other terms for larger contracts. A 30% deposit is standard for bulk orders, with the balance paid before shipment.

Yes, we ship to customers worldwide including military, law enforcement, and security buyers. We work with DHL, FedEx, UPS, and sea freight — whatever fits your budget and timeline.

Shipping costs depend on weight, volume, and destination. For small samples we use express couriers (3-7 days); for bulk orders sea freight is the most economical. We'll quote both options for you.

Our ballistic and protective gear is produced to applicable standards (such as NIJ references), and we support certification testing and documentation for government and military contracts.

We stand behind our products with a quality guarantee. Every batch is inspected before shipping, and we work with you to resolve any quality issues quickly, including replacements.

Email info@vegamilitary.com, call or WhatsApp +86 17850550891, or use the contact form. We respond within 24 hours on business days.